At eJibek-Joly, we strive to get your order to you as quickly and efficiently as possible. We offer shipping via airplane and transport, depending on your preference and budget.

Airplane Shipping:

Shipping by airplane generally takes between 3-10 days, and sometimes even less.

Please note that during peak seasons and periods of high demand, carrier services may require an additional 5-10 business days to ship products.

Transport Shipping:

Shipping by transport generally takes between 3-4 weeks.

Please note that during peak seasons and periods of high demand, carrier services may require an additional 5-10 business days to ship products.

Order Processing:

Orders are typically processed within 1-3 business days, unless otherwise noted.

Please note that processing times may be longer during peak seasons and periods of high demand.

Shipping Costs:

Shipping costs vary depending on the weight, size, and destination of your order.

Shipping costs will be calculated and displayed at checkout.

Tracking Your Order:

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

You can track your order using the tracking number provided in the shipping confirmation email.

International Shipping:
Please feel free to contact us with any questions or concerns regarding shipping at [Your Business Email].


At eJibek-Joly, we’re committed to providing our customers with the best possible shopping experience. That’s why we offer a money-back guarantee on some type of products sold through our platform.

If you receive a product from us and discover a problem or bug, please contact us right away (within 1 day since you received it). We’ll work with you to arrange for the item to be replaced or returned to us, and we’ll refund your money as soon as we receive the returned product.

To be eligible for a refund, you must notify us of the problem or bug(providing photo, video) within day of receiving the product. The product must be returned to us in its original condition, with all accessories and packaging included.

At eJibek-Joly, we want our customers to be completely satisfied with their purchases. If you’re not happy with a product you’ve received, we’ll do our best to make things right.

To ensure that we can resolve product-related issues promptly, any complaint should be accompanied by complete and clear proof. Please provide the following proof when making a return request:

An unboxing video when you receive the package

Photo(s) of quality issues and any damaged parts of the actual product received

Photo(s) of the incorrect item received (in case the item delivered is incorrect in terms of color/design/size compared to the order confirmation)

Photo(s) of the size label and the entire item when measured with a ruler (in case of size inconsistency with measurements stipulated in the size chart)

Photo(s) of the original shipping label of the product received

To initiate a return, please contact us within 1 day of receiving your product. We’ll work with you to arrange for the return of the product and provide you with a refund or exchange, depending on your preference.

Please note that we cannot accept returns for the following items:

Customized or personalized products that are made-to-order

Products that have been used or worn

Products that have been opened or unsealed, such as cosmetics or food items

Digital products, such as software, music or e-books

Intimate items, such as underwear or swimwear, for hygiene reasons

Perishable items, such as fresh produce or flowers

Hazardous materials or items, such as chemicals or batteries

Additionally, we reserve the right to deny a return request if the product has been tampered with, altered, or damaged after receipt.


  • You must provide all information and/or documentation related to your order(s) placed in our store upon request. We reserve the right to suspend or terminate your customer account if fraudulent activity is detected, or to refuse support if you do not sufficiently provide complete or accurate information and documents in accordance with our refund policy.
  • We will not be liable for any loss or shipment delivery failure caused by the recipient’s absence, an incorrect or insufficient address, package refusal, or theft of goods after delivery.
  • We will not accept responsibility for any claim resulting from user error, such as wrong size, design, or color selection.
  • Bulky and oversized product packaging must adhere to the carrier’s standard criteria. As a result, when the products are folded when packaged, they may have creases. Please note that this is not a product flaw. To prevent wrinkles and creases, spread the product flat for 3-5 days.

By accessing or using eJibek-Joly, you agree that we will not be held responsible for any damages or losses incurred as a result of using our website, products or services. This includes, but is not limited to, any direct, indirect, special, or consequential damages.

We reserve the right to modify or update this disclaimer at any time without prior notice. It is your responsibility to regularly review this page to stay informed of any changes.

We want you to feel confident in your purchase, and we’re committed to making things right if you’re not completely satisfied. If you have any questions or concerns about our money-back guarantee, please don’t hesitate to contact us.

Thank you for choosing eJibek-Joly as your trusted shopping destination. We appreciate your business, and we look forward to serving you again in the future.